Warranty Conditions
The trolley, battery and charger are covered by a 12 month warranty from the date of purchase. The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse (as set out in the relevant manual) or commercial use is not covered.
The standard Motocaddy warranty only covers purchases made in the UK and Republic of Ireland and use of the trolley, battery and charger in the UK and the Republic of Ireland. If you encounter a problem with your trolley, battery or charger within the first 12 months, please contact the place of purchase or call us direct on 0845 058 9818 to allow us to rectify the problem as soon as possible.
If we diagnose that you require a spare part, we will send it to you by first class post with easy to follow fitting instructions. Failing which we will collect, repair (if possible) and return the faulty product (or its replacement) at our cost (in the case of a faulty trolley, this must be in its original packaging). If the fault is not covered by these warranty conditions, you will be liable for the courier and admin charges of £17.50 plus the costs of parts and labour. A repair will normally be carried out but in the unlikely event that the trolley, battery or charger cannot be fixed, a replacement will be given. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase.
The warranties contained with Motocaddy products are offered as an extra benefit and do not affect your statutory rights as a consumer.
