Ex-Demo M5 CONNECT (2019)

Please note, we only ship to UK addresses

Orders containing individual Lithium batteries (not applicable to electric trolleys with batteries) are only eligible for shipping to UK Mainland AND WILL TAKE BETWEEN 7-10 working days.

All orders are dispatched using UK Mail or Royal Mail for smaller items.

Standard Delivery Rates (7 - 10 working days):

UK Mainland addresses excluding Northern Scotland and The Highlands.

• Orders up to £25 : £2.99 inc VAT
• Orders over £25 : FREE

More detailed information and 'Premium Shipping Rates' covering Northern Scotland, The Highlands, Isle of Man, Shetland Islands, Channel Islands, Northern Ireland and the Isle of Wight can be found on our Delivery Information page.

Motocaddy Pre-Owned and Ex-Demo trolleys are covered by a 12 month warranty from the date of purchase. The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse (as set out in the relevant manual) or commercial use is not covered. Motocaddy batteries are covered by a separate warranty and can be registered online using our Warranty Registration form.

The standard Motocaddy warranty only covers purchases made in the UK and Republic of Ireland and use of the trolley, battery and charger in the UK and the Republic of Ireland. If you encounter a problem with your trolley, battery or charger within the warranty period, please contact the place of purchase or call us direct on +44 (0)1279 712370 to allow us to rectify the problem as soon as possible. In the unlikely event you need to make a claim you must provide your proof of purchase so please ensure this is retained.

If we diagnose that you require a spare part, we will send it to you by first class post. Failing which we will collect, repair (if possible) and return the faulty product (or its replacement) at our cost (in the case of a faulty trolley, this must be in its original packaging). If the fault is not covered by these warranty conditions, you will be liable for the courier and admin charges, plus the cost of parts and labour. A repair will normally be carried out but in the unlikely event that the trolley, battery or charger cannot be fixed, a replacement will be given. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase.

The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. These warranties are non-transferrable.