2018 Trolley Trade-in Promotion - Terms & Conditions
Promotional participants agree to be bound by the below Terms and Conditions. Any information or instructions published about the promotion at www.motocaddy.com/trade-in form part of the Terms and Conditions..
- Purchase any new (i.e. not used, ex-demo or ex-rental) Motocaddy electric trolley with Lithium battery between 00:01 (GMT) on Friday 20th April 2018 and 23:59 (GMT) on Saturday 30th June 2018 inclusive to be eligible to trade in any electric trolley (without battery) to receive a £50.00 (inc VAT) Cashback reward (paid by way of bank transfer).
- Promotion only available on purchases made within the United Kingdom mainland (excluding Northern Ireland, Scottish Isles, Channel Islands and Isle of Man).
- Promotion only available to participants resident within the United Kingdom with a UK Sterling bank account.
- Promotion only available from participating United Kingdom retailers.
- Promotion available by redemption only - not available at point of purchase.
- Promotion not available on pre-ordered products. New electric trolley must be received by the claimant before the promotional closing date for the claim to be valid. Claims for electric trolleys ordered but not received before the closing date are invalid.
- To redeem the promotion, submit claim and upload a digital copy of proof of purchase at www.motocaddy.com/trade-in. It will also be necessary to supply your bank account details.
- Proof of Purchase must be printed receipt or Credit Card statement. Hand written receipts are invalid and will not be accepted.
- Financial details supplied for Cashback reward bank transfer will be stored on a secure server and both electric and any physical copies will be destroyed at the earliest opportunity.
- Motocaddy shall not be liable for failed claims resulting from incorrect information (including bank account details) entered by the participant during the claim process.
- Promotional claims must be submitted within 14-days of purchase date.
- Other than as set out in these terms and conditions or for the purposes of operating the Promotion, the details and information provided by the participant when entering the Promotion or claiming the Cashback reward will not be used for any promotional purpose, nor shall they be passed to any third party. Participants will be given the opportunity to opt-in to future marketing communications.
- Promotional claims will be validated by Motocaddy and valid claimants will receive a confirmation email including UPS shipping label. Claimant must drop trade-in product to a UPS Access Point within 14-days of email send date.
- Duplicate claims against individual trolley serial numbers or incorrect serial numbers will be rejected and queries must be taken up with your retailer.
- Trade-in product must be an electric (motorised) trolley (any brand, any model, any age, any condition). Trade-in product does not need to be in working order. Manual (push) trolleys cannot be used as a trade-in product.
- Trade-in product must be packaged within a suitable box which meets UPS delivery specifications.
- Trade-in product must not be returned with a battery included within the box as this will invalidate the claim.
- Subject to satisfactory completion of a valid Cashback reward claim, the Cashback reward payment will be made by Motocaddy via Bank Transfer within 40 days of participant drop-off at UPS access point.
- Motocaddy will notify the participant by email once the Bank Transfer has been made.
- Promotional Cashback rewards are non-transferable and not redeemable for cash or product.
- Any claims for purchases outside the promotional dates are invalid.
- This promotion is only available to end-users (i.e. not available to any Motocaddy retailer).
- Promotion not available in conjunction with any other offer.
- Promotion available subject to availability and Motocaddy reserve the right to withdraw the promotion prior to the promotional closing date without notice.
- Motocaddy reserves the right to disqualify claims which it considers do not comply with these terms and conditions or is considered fraudulent.
- Promotional terms and conditions are subject to change without notice.
If you have any questions relating to the promotion, please contact our Customer Service team on 01279 712370.