Delivery Information
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Order Deadline for Pre-Christmas Deliveries |
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Any orders required for UK mainland delivery before Christmas (subject to stock availability) must be placed by Friday 19th December. Any orders required for delivery outside UK mainland must be placed by Friday 12th December, although delivery cannot be guaranteed before Christmas. We will be dispatching orders up to and including Tuesday 23rd December, but any orders placed after the above deadlines cannot be guaranteed for delivery before Christmas. |
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Christmas Opening Hours |
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Our offices will be closed between 4pm on Tuesday 23rd December and 9am on Friday 2nd January. We will continue to dispatch products between Christmas and New Year. |
Please note, we only deliver to UK addresses.
Orders containing Lithium batteries are only eligible for shipping to UK Mainland AND WILL TAKE BETWEEN 7-10 working days.
All orders are dispatched using UK Mail (or Royal Mail for smaller items).
Express Delivery Rate (1 - 2 working days):
UK Mainland addresses excluding Northern Scotland and The Highlands.
PLEASE NOTE: This shipping method is not available for orders containing a standalone battery.
- All Orders: £9.95 inc VAT
Standard Delivery Rates (2-3 working days):
UK Mainland addresses excluding Northern Scotland and The Highlands.
- Orders up to £25 : £2.99 inc VAT
- Orders over £25 : FREE
Premium Delivery Rates (5 - 7 working days):
Northern Scotland, The Highlands, Isle of Man, Shetland Islands, Channel Islands, Northern Ireland and the Isle of Wight.
- Orders up to £25 : £15 inc VAT
- Orders over £25 : £10 inc VAT
Delivery Information:
In order to maintain the highest levels of customer security, we require orders over £50 to be delivered to the credit or debit card holder's billing address. This is to prevent credit card fraud and should you have any questions about this, please contact our customer service team.
Deliveries by UK Mail are made on weekdays (Mon - Fri 8.30am to 5.30pm) and require a signature. If no-one is available to sign for the goods, the courier will leave a card with details of the phone number to call to arrange another delivery.
We dispatch orders on weekdays only (Mon - Fri except Bank Holidays).
To track an order log in to "My Account" with your e-mail address and the password which you chose when placing the order, and then go to "see orders", select the order you wish to track by clicking on "view" and then scroll down the page to the tracking number, then simply click on the tracking number to see the current status of your order.